SMS Privacy Policy
Effective Date: February 10, 2025
Community Action Corporation of South Texas is committed to protecting your privacy.
This SMS Privacy Policy explains how we collect, use, and share personal information
when you subscribe to receive SMS text messages from us.
- What Personal Information We Collect
When you opt-in to receive SMS notifications, we may collect the following information:
-Phone number
-Consent to receive text messages
-Message and usage data (such as when you receive or respond to our messages) - How Personal Information Is Used
The information we collect is used solely for the purpose of sending you SMS notifications
and related communications. We use your phone number to communicate with you about
our services, promotions, updates, or other relevant information. - Who We Share Your Personal Information With
We do not share, sell, or rent your personal information to third parties for marketing
purposes. Your personal information will not be shared with third parties for any other
purpose unless required by law or as necessary to operate our service. - SMS Consent
By opting in to receive SMS messages, you provide explicit consent to receive text
messages from Community Action Corporation of South Texas. Your consent is not shared
with third parties for marketing purposes, and you may revoke your consent at any time by
replying “STOP” to any message. - Data Security
We implement reasonable security measures to protect your personal information.
However, no method of transmission over the internet or mobile network is entirely secure.
While we strive to protect your data, we cannot guarantee its absolute security. - Accessing or Modifying Your Information
If you would like to access, correct, or update the personal information we have on file,
please contact us at 361.664.0145. - Changes to This Privacy Policy
We may update this SMS Privacy Policy from time to time. Any changes will be posted on
this page with an updated effective date.
SMS Terms & Conditions
SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications:
If you have consented to receive text messages from Community Action Corporation of South Texas, you may receive messages related to the following (provide specific examples):
-Appointment reminders
-Follow-up messages
-Promotions or offers (if applicable)
Example: “Hello, this is a friendly reminder of your upcoming appointment with [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”
Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to [X] SMS messages per week related to your [appointments/billing, etc.].
Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-In Method:
You may opt-in to receive SMS messages from Community Action Corporation of South Texas in the following ways:
-Verbally, during a conversation
-By submitting an online form
-By filling out a paper form
Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us by calling 361.664.0145 and selecting the department needed.
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
Standard Messaging Disclosures:
Message and data rates may apply. You can opt-out at any time by texting “STOP.” For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages. Message frequency may vary.